Fujifilm collects information submitted through inquiry forms, including name, organization, work email, phone number, facility type, and message details. We use this information to respond to product, service, documentation, regulatory, and commercial requests. Please do not submit patient-identifiable health information through website forms.
Submitted information may be shared with internal sales, quality, regulatory, service, logistics, or distributor teams when needed to answer a request. If a message describes a potential complaint, adverse event, damaged packaging, recall concern, or lot traceability issue, we may retain it as part of quality and regulatory follow-up records.
We apply administrative and technical safeguards appropriate for commercial healthcare communications. Website forms are intended for business-to-business contact and product support. They are not emergency channels, clinical advice channels, or patient portals.
You may ask us to update contact information, stop marketing communications, or route a privacy question to the appropriate regional team. Some records may be retained where required for quality, regulatory, legal, or contractual obligations.